Ambassador Program Terms
Saconde & Saconde, LLC — Ambassador Program Terms — Effective Date:
Saconde & Saconde, LLC
Effective Date: July 12, 2026
Company Name: Saconde & Saconde, LLC
Principal Place of Business: New York, New York, United States
Website: www.saconde.com
Mobile Applications: Saconde mobile applications, including applications made available for iOS, Android, or other supported platforms
Retail/Showroom Location: 521 W 26th St, Floor 5, New York, NY 10001
Contact: hello@saconde.com
1. INTRODUCTION#
These Saconde Ambassador Program Terms (“Ambassador Terms”) govern participation in the ambassador, affiliate, creator, influencer, promotional-partner, or commission-referral program operated by Saconde & Saconde, LLC (“Saconde,” “Company,” “we,” “us,” or “our”).
The Ambassador Program allows approved participants (“Ambassadors”) to promote Saconde and potentially earn compensation on qualifying transactions attributed to their authorized promotional efforts.
These Ambassador Terms apply together with:
- the Ambassador’s written acceptance notice, offer, campaign brief, compensation schedule, insertion order, or other written program communication;
- Saconde’s Terms and Conditions;
- Promotions and Referral Program Terms;
- Privacy Policy;
- User Content, Reviews, and Community Terms;
- Intellectual Property policies;
- applicable platform rules; and
- any campaign-specific instructions.
Participation is subject at all times to Saconde’s approval and continuing discretion.
2. APPLICATION AND ACCEPTANCE#
Submitting an application does not guarantee admission.
Saconde may accept or reject any applicant in its sole and reasonable business discretion, subject to applicable law. Saconde is not required to disclose the reason for its decision.
In evaluating applications, Saconde may consider lawful factors including:
- audience relevance;
- content quality;
- professionalism;
- brand alignment;
- engagement authenticity;
- prior conduct;
- legal and regulatory risk;
- platform history;
- reputational considerations;
- fraud indicators;
- geographic location;
- marketing needs; and
- available program capacity.
An applicant becomes an Ambassador only after receiving written confirmation of acceptance from Saconde.
Saconde may require the Ambassador to complete identity verification, tax documentation, payment onboarding, sanctions screening, background or fraud-prevention review, or other reasonable compliance procedures before participation or payment.
3. CONTINUING ELIGIBILITY#
To participate, an Ambassador must:
- be at least eighteen years old or the age of majority in the Ambassador’s jurisdiction, whichever is higher;
- be legally authorized to enter into this agreement and perform the promotional activities;
- provide truthful, accurate, complete, and current information;
- maintain all required social-media, website, business, tax, and payment accounts;
- follow these Ambassador Terms and Saconde’s campaign instructions;
- comply with all applicable federal, state, local, and platform laws and rules;
- maintain a professional public presence consistent with Saconde’s brand standards;
- avoid artificial, purchased, fraudulent, or misleading engagement;
- promptly disclose actual or potential conflicts of interest; and
- remain in good standing with Saconde.
Saconde may impose additional lawful eligibility requirements for a particular campaign.
4. NO GUARANTEE OF CAMPAIGNS OR COMPENSATION#
Acceptance into the Ambassador Program does not guarantee:
- a minimum term;
- access to any particular campaign;
- free merchandise;
- exclusive products;
- a minimum number of referrals;
- a minimum amount of compensation;
- continued access to tracking links or codes;
- renewal;
- reimbursement of expenses;
- employment;
- exclusivity; or
- any particular business opportunity.
Saconde may determine which campaigns, products, territories, channels, codes, links, or materials are available to each Ambassador.
5. AMBASSADOR SERVICES#
Subject to Saconde’s written authorization, an Ambassador may:
- share approved referral links or promotional codes;
- create honest social-media content concerning Saconde;
- feature Saconde merchandise;
- introduce prospective customers;
- participate in approved events, livestreams, or campaigns;
- provide photographs, videos, reviews, demonstrations, or other content;
- communicate approved promotional information; and
- perform other activities stated in a campaign brief.
The Ambassador determines when, where, and how to perform authorized services, subject to deadlines, deliverable requirements, brand-safety standards, legal requirements, and the specifications of an accepted campaign.
The Ambassador may not perform services outside the approved scope or make commitments on Saconde’s behalf.
6. COMPENSATION#
6.1 Written Compensation Offer#
An Ambassador may be eligible to receive a percentage of Net Profit from Qualifying Transactions attributed to the Ambassador.
The applicable percentage will not be stated in these public Ambassador Terms. It will be established separately by Saconde in a written acceptance notice, compensation schedule, campaign agreement, dashboard, email, or other written communication provided to the Ambassador.
Different Ambassadors, campaigns, products, customer groups, sales channels, or transaction types may have different commission percentages or eligibility requirements.
Saconde may prospectively modify an Ambassador’s compensation percentage by providing written notice. A modification will apply only as stated in the notice and will not retroactively reduce compensation already earned and vested under the prior written terms, except for adjustments relating to returns, cancellations, fraud, calculation errors, or other previously disclosed contingencies.
6.2 Net Profit#
Unless a written compensation offer provides a different definition, “Net Profit” means the positive amount, if any, Saconde actually realizes and finally retains from a Qualifying Transaction after subtracting all costs, expenses, liabilities, credits, losses, and reserves associated with the transaction.
Deductions may include, without limitation:
- Saconde’s acquisition cost or seller payout for the merchandise;
- consignor payments and commissions;
- auction or marketplace commissions;
- discounts, coupons, referral rewards, promotional credits, and price adjustments;
- refunds, returns, exchanges, cancellations, and credits;
- chargebacks, reversals, payment disputes, and uncollected amounts;
- credit-card, payment-processing, banking, financing, currency-conversion, and platform fees;
- shipping, handling, delivery, pickup, insurance, and signature costs;
- customs duties, brokerage charges, and import or export costs;
- authentication, inspection, appraisal, testing, repair, cleaning, restoration, packaging, photography, and storage costs;
- sales, use, excise, value-added, gross-receipts, marketplace, or similar taxes borne by Saconde;
- fraud losses, counterfeit losses, theft losses, damaged-merchandise losses, and transaction reserves;
- customer-service concessions;
- third-party commissions;
- event or campaign-specific costs expressly identified in the written compensation offer; and
- other direct costs reasonably associated with completing, servicing, or protecting the transaction.
General corporate overhead will not be deducted unless the Ambassador’s written compensation offer expressly permits an identified overhead allocation.
No commission is earned when the calculation results in zero or negative Net Profit.
6.3 Qualifying Transactions#
A “Qualifying Transaction” is a transaction that:
- is completed by an eligible third-party customer;
- is properly attributed to the Ambassador through an authorized tracking link, code, or other method;
- satisfies the requirements in the Ambassador’s written offer;
- results in cleared and finally retained payment;
- is not an Ambassador Self-Purchase;
- is not fraudulent, manipulated, duplicated, cancelled, returned, refunded, reversed, disputed, or charged back;
- is not generated through a prohibited marketing practice;
- occurs within the applicable attribution period; and
- otherwise complies with these Ambassador Terms.
Transactions involving excluded products, brands, channels, customer accounts, negotiated sales, wholesale sales, bulk purchases, auctions, gift cards, store credit, taxes, shipping, or other designated categories may be excluded.
6.4 No Commission on Ambassador Self-Purchases#
Ambassadors do not earn commissions, referral rewards, or other ambassador compensation on purchases made for themselves.
An “Ambassador Self-Purchase” includes a purchase:
- made through the Ambassador’s own account;
- paid for directly or indirectly by the Ambassador;
- shipped to or picked up by the Ambassador;
- made for the Ambassador’s personal use;
- made through another account owned or controlled by the Ambassador;
- made using the Ambassador’s payment method, address, telephone number, email address, device, financial account, or identifying information;
- made through an intermediary for the purpose of generating a commission for the Ambassador; or
- otherwise determined by Saconde, acting reasonably, to be primarily for the Ambassador’s benefit.
An Ambassador also may not receive compensation by arranging for a family member, household member, employee, agent, controlled entity, or other person to make a nominal purchase on the Ambassador’s behalf or to evade the self-purchase restriction.
A genuine purchase by an independently acting third party is not automatically disqualified merely because the person knows or is related to the Ambassador, provided the purchase was not funded, controlled, reimbursed, or arranged to circumvent these terms.
Saconde may permit an Ambassador to use an ambassador discount on personal purchases, but no commission will be payable on such purchases.
6.5 Attribution#
Saconde will determine attribution using its tracking systems and records. Attribution may depend on:
- referral links;
- promotional codes;
- cookies or similar technologies;
- account registration;
- last-click or other attribution models;
- transaction records;
- customer-provided referral information; or
- another method stated in the written offer.
Saconde does not guarantee that every transaction will be tracked. Tracking can be affected by deleted cookies, privacy settings, platform restrictions, device changes, code-entry errors, ad blockers, customer conduct, technical failures, and other circumstances.
Saconde may correct a manifest tracking or attribution error. Saconde’s good-faith determination will control unless the Ambassador provides documentation establishing an error.
6.6 When Compensation Is Earned#
A commission is provisional until:
- the customer’s payment clears;
- the transaction is completed;
- any return or cancellation period expires;
- applicable fraud, chargeback, authenticity, or compliance reviews are completed;
- Saconde receives and retains its proceeds; and
- the Net Profit can be reasonably calculated.
No commission becomes earned, vested, or payable merely because an order is submitted, a promotional code is used, a preliminary sale occurs, or a dashboard displays an estimated amount.
Dashboard amounts may be estimates and are subject to final reconciliation.
6.7 Adjustments and Clawbacks#
Saconde may reasonably adjust, offset, withhold, or recover compensation relating to:
- returns;
- refunds;
- cancellations;
- chargebacks;
- payment reversals;
- fraud;
- counterfeit or stolen merchandise;
- duplicate attribution;
- self-purchases;
- calculation errors;
- customer nonpayment;
- violation of these Ambassador Terms;
- prohibited advertising;
- inaccurate or deceptive claims; or
- compensation paid before a transaction became final.
Saconde may offset an adjustment against future amounts payable where permitted by law. Saconde will provide reasonable account information concerning a material adjustment upon request.
6.8 Payment Schedule and Method#
The payment schedule, minimum payment threshold, holding period, and available payout methods may be specified in the Ambassador’s written offer or account dashboard.
Saconde may select the payout method from the methods it then supports, which may include:
- ACH;
- bank transfer;
- Stripe or another payment processor;
- check;
- PayPal, Venmo, Cash App, Zelle, or a similar service, when supported;
- store credit, when separately agreed; or
- another lawful method introduced by Saconde.
Saconde may require an Ambassador to create or maintain an account with a third-party payment provider.
Saconde is not responsible for delays caused by inaccurate information, payment-provider restrictions, banking delays, compliance reviews, tax-documentation failures, or events outside Saconde’s reasonable control.
6.9 Payment Disputes#
An Ambassador must notify Saconde of a claimed compensation error within sixty days after the applicable statement or payment becomes available, unless a longer period is required by law.
The notice must identify the transaction, date, claimed amount, basis for the dispute, and supporting documentation.
Failure to provide timely notice does not waive a right that cannot lawfully be waived.
7. TAXES AND PAYMENT DOCUMENTATION#
The Ambassador is responsible for all federal, state, local, and other taxes arising from compensation.
The Ambassador must provide requested tax forms and taxpayer information, which may include Form W-9 or an applicable substitute.
Saconde may:
- issue Form 1099-NEC, Form 1099-MISC, or another required information return;
- apply backup withholding;
- withhold payment pending receipt of valid tax documentation;
- report compensation to tax authorities; and
- comply with garnishments, levies, withholding orders, or other legal requirements.
The Ambassador should consult an independent tax professional regarding the Ambassador’s obligations.
8. FTC AND ADVERTISING DISCLOSURES#
8.1 Mandatory Disclosure of Relationship#
Every endorsement, recommendation, review, testimonial, demonstration, post, story, reel, video, livestream, blog, podcast, or other communication concerning Saconde must clearly and conspicuously disclose the Ambassador’s material relationship with Saconde whenever that relationship would not be reasonably apparent to the audience.
The disclosure must communicate that the Ambassador may receive compensation, discounts, free products, store credit, commissions, or another benefit.
8.2 Acceptable Disclosure Language#
Depending on the circumstances, acceptable disclosures may include:
- “Paid partnership with Saconde”;
- “Ad”;
- “Advertisement”;
- “Sponsored by Saconde”;
- “I earn a commission from qualifying purchases”;
- “Saconde Ambassador” together with a clear explanation that the Ambassador earns commissions; or
- another disclosure approved by Saconde that clearly communicates the relationship.
A vague disclosure such as “collab,” “partner,” “sp,” “thanks,” or an unexplained brand-ambassador hashtag may be inadequate.
8.3 Placement#
Disclosures must:
- appear where consumers are likely to notice them;
- be presented before or at the time the endorsement is made;
- be close to the endorsement or promotional link;
- not be hidden after a “more” link or among numerous hashtags;
- be readable and understandable;
- remain visible long enough to be noticed;
- be spoken and visually displayed in video content where appropriate;
- be repeated periodically during livestreams;
- be made in the same language as the endorsement; and
- comply with the applicable platform’s branded-content tools and rules.
Using a platform disclosure tool does not excuse an Ambassador from making an independently clear disclosure when the platform tool is insufficient.
8.4 Every Relevant Communication#
A disclosure must be included in each communication requiring disclosure. The Ambassador may not assume that followers saw a disclosure in a profile, earlier post, prior video, hashtag, or separate webpage.
9. TRUTHFUL ENDORSEMENTS#
All Ambassador statements must:
- reflect the Ambassador’s honest opinions, findings, beliefs, and actual experiences;
- be truthful and not misleading;
- be based on adequate personal experience when presented as personal experience;
- avoid claims that Saconde could not lawfully make;
- accurately describe merchandise, prices, discounts, availability, authenticity procedures, services, and policies;
- distinguish opinions from verified facts; and
- be updated or removed if the Ambassador later learns that a material statement is inaccurate.
An Ambassador may not claim to have purchased, used, inspected, authenticated, or experienced an item or service when that is not true.
10. PROHIBITED CLAIMS AND CONTENT#
Without Saconde’s prior written approval, an Ambassador may not:
- guarantee that any item will increase in value or provide an investment return;
- describe merchandise as an investment, security, or guaranteed store of value;
- guarantee authenticity, condition, availability, delivery time, resale value, or acceptance of a return;
- make legal, tax, medical, financial, or investment claims on Saconde’s behalf;
- make false price comparisons or savings claims;
- state that a discount is available when it has expired or is materially restricted;
- misrepresent the Ambassador’s independence or relationship with Saconde;
- state or imply that the Ambassador is a Saconde employee;
- make defamatory, harassing, discriminatory, hateful, violent, obscene, or unlawful statements;
- promote counterfeit, stolen, infringing, illegally obtained, or prohibited goods;
- use deceptive before-and-after images, filters, editing, or demonstrations;
- create false scarcity or urgency;
- make unsupported environmental, ethical-sourcing, or sustainability claims;
- use fake followers, fake engagement, bots, click farms, or fabricated testimonials;
- purchase, solicit, or condition compensation on positive reviews;
- suppress or threaten consumers over negative reviews;
- impersonate customers or create fake customer accounts;
- use another person’s image, music, content, trademark, or likeness without permission;
- publish confidential Saconde information; or
- engage in conduct reasonably likely to cause legal, regulatory, security, or reputational harm.
11. REVIEWS AND TESTIMONIALS#
An Ambassador may provide an honest review or testimonial, but must disclose the relationship with Saconde.
Compensation is not conditioned on the Ambassador expressing a positive opinion unless the communication is lawful advertising copy that is not presented as the Ambassador’s independent consumer opinion.
An Ambassador may not:
- submit a review from a fake or undisclosed account;
- represent an experience the Ambassador did not have;
- request that another person submit a false review;
- condition a consumer incentive on a positive or negative sentiment;
- threaten, intimidate, or pressure a consumer to modify or remove an honest review; or
- use artificial indicators of social-media influence.
12. APPROVED MATERIALS AND BRAND GUIDELINES#
Saconde may provide campaign briefs, talking points, product information, photographs, trademarks, disclosures, links, codes, or other materials (“Program Materials”).
The Ambassador must:
- use Program Materials only for authorized Program activities;
- follow current brand guidelines;
- avoid materially altering required disclosures or legal language;
- stop using outdated materials after receiving updated versions;
- comply with reasonable correction or removal requests; and
- promptly correct inaccurate content.
Approval of content does not relieve the Ambassador of the duty to make truthful statements or comply with law.
Saconde’s review of content is for brand and campaign purposes and does not make Saconde responsible for unlawful conduct independently committed by the Ambassador.
13. SACONDE INTELLECTUAL PROPERTY#
Saconde grants the Ambassador a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during active participation to use designated Saconde names, trademarks, logos, promotional codes, and Program Materials solely to perform authorized Ambassador activities.
The Ambassador may not:
- register or use a domain name, business name, social-media handle, application name, or account name containing “Saconde” or a confusingly similar term;
- purchase search-engine keywords containing Saconde trademarks;
- create an unauthorized Saconde storefront or website;
- alter Saconde logos;
- imply ownership of Saconde intellectual property;
- challenge Saconde’s ownership;
- sublicense Program Materials; or
- use Saconde intellectual property after termination.
All goodwill from authorized use of Saconde’s trademarks benefits Saconde.
14. AMBASSADOR CONTENT LICENSE#
14.1 Ambassador Ownership#
As between Saconde and the Ambassador, the Ambassador retains ownership of original content created by the Ambassador, except for Saconde intellectual property and content separately designated as work made for hire in a signed campaign agreement.
14.2 License to Saconde#
Unless a campaign agreement provides otherwise, the Ambassador grants Saconde and its affiliates a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, transferable license to host, reproduce, display, distribute, repost, edit for formatting, crop, caption, translate, and otherwise use approved Ambassador content in connection with:
- Saconde’s websites and applications;
- organic social-media accounts;
- email and SMS communications;
- retail displays;
- internal presentations;
- public-relations materials; and
- records of prior campaigns.
Use in paid advertising, whitelisting, account access, dark posts, print advertising, billboards, or material alteration of the Ambassador’s likeness requires separate written authorization unless expressly included in a campaign agreement.
14.3 Likeness#
The Ambassador authorizes Saconde to use the Ambassador’s approved name, social-media handle, voice, image, likeness, and biographical information as incorporated into authorized Ambassador content during the applicable campaign and for reasonable archival use afterward.
Saconde will not create a materially misleading synthetic representation of the Ambassador or make it appear that the Ambassador endorsed a materially different claim without authorization.
14.4 Third-Party Rights#
The Ambassador represents that the Ambassador has all rights and permissions necessary for content provided to Saconde, including permissions for:
- music;
- photographs;
- video;
- artwork;
- locations;
- trademarks;
- models;
- guests;
- photographers;
- videographers; and
- other contributors.
15. CONFIDENTIALITY#
“Confidential Information” includes nonpublic information concerning:
- pricing strategies;
- commission percentages;
- acquisition costs;
- Net Profit calculations;
- unreleased products;
- seller or customer information;
- authentication methods;
- security procedures;
- inventory;
- campaigns;
- business plans;
- technology;
- financial information; and
- other information reasonably understood as confidential.
The Ambassador must protect Confidential Information and use it only for authorized Program purposes.
Confidential Information does not include information that the Ambassador can document:
- was lawfully known without restriction;
- became public without breach;
- was received lawfully from a third party; or
- was independently developed without use of Saconde’s information.
Nothing prohibits legally protected disclosures to government agencies, participation in investigations, reporting suspected violations of law, or other activity protected by whistleblower law.
16. CUSTOMER INFORMATION AND PRIVACY#
The Ambassador may not collect, access, purchase, scrape, sell, retain, disclose, or use Saconde customer information unless expressly authorized in writing.
The Ambassador must direct customers to Saconde’s official systems for purchases, payments, returns, authentication inquiries, account creation, and customer support.
The Ambassador may not:
- accept customer payments on Saconde’s behalf;
- request payment-card data;
- request account passwords;
- collect government identification for Saconde;
- maintain independent lists of Saconde customer data;
- share referral data with third parties; or
- use tracking technologies in violation of law.
Any security incident, suspected unauthorized access, or accidental disclosure involving Saconde information must be reported promptly to hello@saconde.com.
17. COMMUNICATIONS AND ANTI-SPAM COMPLIANCE#
The Ambassador must comply with all applicable laws governing:
- commercial email;
- text messages;
- telephone calls;
- automatic dialing;
- prerecorded or artificial voices;
- direct messages;
- privacy;
- do-not-call requests;
- consent;
- opt-outs; and
- commercial solicitations.
Without Saconde’s prior written authorization, the Ambassador may not:
- send bulk commercial messages on Saconde’s behalf;
- purchase or use contact lists;
- use automated dialing or messaging systems;
- send promotional texts;
- conduct telemarketing;
- send unsolicited direct messages at scale;
- scrape contact information; or
- represent that Saconde supplied or approved a recipient list.
The Ambassador must immediately honor requests to stop receiving communications.
18. PAID ADVERTISING AND SEARCH RESTRICTIONS#
Unless Saconde provides prior written permission, the Ambassador may not:
- purchase paid search advertisements using Saconde’s name or trademarks;
- bid on Saconde or misspellings of Saconde as keywords;
- run social-media advertisements representing Saconde;
- purchase domain names containing Saconde trademarks;
- use unauthorized coupon or discount websites;
- engage in browser-extension or toolbar promotion;
- use pop-ups, forced redirects, cookie stuffing, adware, spyware, or misleading links;
- impersonate Saconde in search results; or
- interfere with Saconde’s own advertising campaigns.
19. DISCOUNT CODES#
Ambassador codes remain Saconde’s property.
Saconde may:
- issue, modify, deactivate, replace, limit, or withdraw a code;
- restrict the code to particular products, channels, customers, or periods;
- prohibit publication on coupon websites;
- reject unauthorized or fraudulent uses;
- exclude self-purchases; and
- limit code stacking or combination with other offers.
An Ambassador may not sell, transfer, auction, or license an Ambassador code.
20. EXPENSES#
Unless Saconde agrees otherwise in writing, the Ambassador is responsible for all expenses associated with participation, including equipment, internet service, travel, production, assistants, insurance, taxes, and platform fees.
The Ambassador may not incur expenses on Saconde’s behalf or seek reimbursement without prior written approval.
21. INDEPENDENT BUSINESS RELATIONSHIP#
21.1 Intended Relationship#
The parties intend that the Ambassador operate as an independent business and not as an employee, agent, partner, joint venturer, franchisee, broker, fiduciary, or legal representative of Saconde.
The Ambassador:
- controls the Ambassador’s own work schedule, location, and methods, subject to agreed deliverables and legal requirements;
- supplies the Ambassador’s own equipment and resources unless otherwise agreed;
- may perform services for other businesses, subject to confidentiality and campaign-specific conflicts;
- has no authority to bind Saconde;
- is not eligible for Saconde employee benefits;
- is responsible for the Ambassador’s business registrations, licenses, insurance, and taxes; and
- bears the ordinary risk and expense of operating the Ambassador’s independent business.
21.2 Classification Savings Clause#
The parties’ description of the relationship does not override applicable worker-classification law.
If an Ambassador must legally be treated as an employee in a particular jurisdiction or under the actual circumstances, Saconde may:
- modify the relationship;
- enter a compliant employment arrangement;
- limit or discontinue participation in that jurisdiction; or
- terminate the Ambassador Program relationship.
Nothing in these Ambassador Terms waives rights under wage-and-hour, worker-classification, unemployment, workers’ compensation, paid-leave, anti-discrimination, or other employment laws that apply notwithstanding the parties’ intended relationship.
21.3 No Authority#
The Ambassador may not:
- sign agreements for Saconde;
- negotiate binding transaction terms;
- accept merchandise or funds for Saconde;
- make warranties;
- promise refunds;
- resolve customer disputes;
- supervise Saconde employees;
- hold themselves out as a Saconde employee; or
- otherwise bind Saconde.
22. NON-EXCLUSIVITY AND CONFLICTS#
Unless a separate signed agreement states otherwise, the Ambassador relationship is non-exclusive.
The Ambassador may work with other businesses but must:
- protect Saconde Confidential Information;
- avoid misleading consumers about competing products;
- comply with campaign-specific exclusivity periods accepted in writing;
- disclose material conflicts;
- avoid using Saconde content to promote a competitor; and
- avoid conduct that creates a material and demonstrable conflict with an active Saconde campaign.
Any exclusivity restriction must be reasonable in scope and stated in writing.
23. COMPLIANCE MONITORING#
Saconde may monitor publicly available Ambassador content and Program activity for compliance.
Saconde may request:
- links or screenshots;
- analytics;
- proof of required disclosures;
- source files for contracted deliverables;
- correction of inaccurate statements;
- removal of prohibited content;
- identity or tax verification;
- information concerning suspicious traffic; or
- other records reasonably related to Program compliance.
The Ambassador must cooperate with reasonable compliance inquiries.
Saconde may suspend links, codes, payments, or participation while investigating suspected fraud, legal violations, or material breaches, subject to applicable payment laws.
24. RECORDKEEPING#
The Ambassador should retain copies of:
- accepted campaign briefs;
- compensation offers;
- published content;
- disclosure language;
- customer-facing communications;
- invoices;
- payment statements; and
- permissions for third-party content.
Records should be retained for at least four years after the applicable campaign or any longer period required by law or a written campaign agreement.
25. TERM AND TERMINATION#
25.1 Term#
These Ambassador Terms begin when Saconde accepts the Ambassador and continue until terminated.
25.2 Termination by Either Party#
Unless a written campaign agreement provides otherwise, either Saconde or the Ambassador may terminate participation at any time by written notice.
25.3 Immediate Suspension or Termination#
Saconde may immediately suspend or terminate participation for:
- fraud or suspected fraud;
- self-purchases intended to generate commissions;
- fake traffic or engagement;
- missing or inadequate advertising disclosures;
- false or deceptive claims;
- counterfeit-related activity;
- unlawful communications;
- misuse of personal information;
- confidentiality violations;
- infringement of intellectual property;
- conduct creating material legal or reputational risk;
- sanctions or legal-compliance concerns;
- failure to provide tax or identity documentation;
- breach of these Ambassador Terms; or
- inactivity or discontinuation of the Program.
25.4 Effect of Termination#
Upon termination, the Ambassador must:
- stop representing themselves as a Saconde Ambassador;
- stop using Program Materials and Saconde trademarks;
- remove active links, codes, or statements that imply a continuing relationship;
- return or destroy Confidential Information when requested;
- complete required disclosures on any content that remains published; and
- comply with reasonable instructions concerning outstanding campaigns.
Termination does not eliminate compensation that was validly earned and vested before termination. However, pending or provisional compensation remains subject to returns, fraud review, chargebacks, final Net Profit calculation, and these Ambassador Terms.
Sections concerning taxes, confidentiality, intellectual property ownership, licenses already granted, payment adjustments, indemnification, dispute resolution, and other provisions intended by their nature to survive will survive termination.
26. MORALS AND BRAND-SAFETY PROVISION#
Saconde may suspend or terminate an Ambassador if the Ambassador engages in verified conduct that:
- involves fraud, theft, counterfeiting, violence, unlawful discrimination, harassment, or serious dishonesty;
- materially undermines consumer trust;
- creates a material association between Saconde and unlawful or dangerous conduct; or
- is reasonably likely to cause substantial reputational harm to Saconde.
Saconde will consider available facts and context and will not rely solely on an unverified accusation when reasonably avoidable.
This provision does not restrict lawful political, religious, labor, whistleblower, or other protected expression.
27. REPRESENTATIONS AND WARRANTIES#
The Ambassador represents and warrants that:
- the Ambassador has authority to enter these Ambassador Terms;
- information submitted to Saconde is accurate;
- the Ambassador’s content and activities will comply with law;
- the Ambassador will make required disclosures;
- content supplied by the Ambassador will not infringe third-party rights;
- the Ambassador will not make unauthorized promises or claims;
- the Ambassador is not subject to an obligation that conflicts with participation;
- the Ambassador will not generate fraudulent transactions or engagement; and
- the Ambassador will comply with applicable platform terms.
28. INDEMNIFICATION#
To the fullest extent permitted by law, the Ambassador will indemnify, defend, and hold harmless Saconde and its affiliates, officers, directors, employees, and agents from third-party claims, damages, penalties, liabilities, judgments, and reasonable legal expenses arising from the Ambassador’s:
- unlawful marketing communications;
- false or misleading statements;
- failure to make required disclosures;
- infringement or misappropriation of third-party rights;
- breach of privacy or data-security obligations;
- fraud, willful misconduct, or gross negligence;
- violation of platform rules;
- unauthorized commitments made in Saconde’s name; or
- material breach of these Ambassador Terms.
The Ambassador is not required to indemnify Saconde for Saconde’s own negligence, willful misconduct, violation of law, or matters for which indemnification cannot lawfully be required.
Saconde may control the defense of a covered claim, but may not agree to a settlement imposing an admission of wrongdoing or nonmonetary obligation on the Ambassador without the Ambassador’s consent, not to be unreasonably withheld.
29. DISCLAIMERS#
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AMBASSADOR PROGRAM, TRACKING SYSTEMS, PROGRAM MATERIALS, DASHBOARDS, LINKS, CODES, AND RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
SACONDE DOES NOT GUARANTEE:
- UNINTERRUPTED TRACKING;
- ANY MINIMUM COMPENSATION;
- ANY MINIMUM NET PROFIT;
- ACCESS TO PARTICULAR CAMPAIGNS;
- PRODUCT AVAILABILITY;
- CUSTOMER PURCHASES;
- AUDIENCE ENGAGEMENT;
- CONTINUED OPERATION OF THE PROGRAM; OR
- ANY PARTICULAR FINANCIAL RESULT.
These disclaimers do not limit warranties or obligations that cannot lawfully be excluded.
30. LIMITATION OF LIABILITY#
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE AMBASSADOR PROGRAM, INCLUDING LOST OPPORTUNITIES, LOST FOLLOWERS, LOST GOODWILL, OR EXPECTED PROFITS.
TO THE FULLEST EXTENT PERMITTED BY LAW, SACONDE’S AGGREGATE LIABILITY ARISING FROM THE AMBASSADOR PROGRAM WILL NOT EXCEED THE GREATER OF:
- THE COMPENSATION PAID OR PAYABLE TO THE AMBASSADOR DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
- FIVE HUNDRED DOLLARS.
These limitations do not apply to unpaid compensation that applicable law requires Saconde to pay, fraud, willful misconduct, infringement, confidentiality breaches, indemnification obligations, personal injury, or liability that cannot lawfully be limited.
31. DISPUTE RESOLUTION#
31.1 Informal Resolution#
Before commencing arbitration or litigation, the parties will attempt in good faith to resolve the dispute informally for at least thirty days after written notice.
A notice must describe the dispute, relevant transactions, requested relief, and the sender’s contact information.
Notices to Saconde must be sent to hello@saconde.com.
31.2 Individual Arbitration#
Except for claims that qualify for small claims court, requests for temporary injunctive relief concerning intellectual property or Confidential Information, and claims that applicable law prohibits from arbitration, disputes will be resolved through binding individual arbitration administered by the American Arbitration Association under the rules applicable to the dispute.
The arbitrator, and not a court, will decide disputes concerning the interpretation, applicability, enforceability, formation, or scope of the arbitration agreement, except that a court may decide issues concerning the enforceability of the class-action waiver where applicable law requires.
Arbitration will occur remotely, by documents, or in New York County, New York, unless the parties agree otherwise or applicable law requires a different location.
31.3 No Class or Representative Proceedings#
TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, OR REPRESENTATIVE PROCEEDING.
This provision does not waive rights under laws that prohibit a pre-dispute waiver of representative or public-injunctive-relief claims.
31.4 Opt-Out Right#
An Ambassador may opt out of the arbitration provisions by sending written notice to hello@saconde.com within thirty days after first accepting these Ambassador Terms.
The notice must include the Ambassador’s full name, email address associated with the Program, mailing address, and an unequivocal statement that the Ambassador opts out of arbitration.
Opting out of arbitration will not affect the Ambassador’s eligibility solely because the Ambassador exercised the opt-out right.
31.5 Governing Law and Venue#
These Ambassador Terms are governed by New York law, without regard to conflict-of-laws principles, except that applicable federal law and non-waivable laws of the Ambassador’s state of residence or place of work remain controlling.
Where arbitration does not apply, proceedings must be brought in a court of competent jurisdiction located in New York County, New York, unless applicable law permits or requires another venue.
32. STATE-SPECIFIC AND NON-WAIVABLE RIGHTS#
Saconde intends to operate the Ambassador Program in compliance with applicable laws throughout the United States. Accordingly:
- Nothing in these Ambassador Terms waives rights that cannot lawfully be waived.
- Worker classification will be determined under applicable federal and state law based on the actual relationship, not merely the contract’s label.
- California participants retain rights under California worker-classification, wage-and-hour, unfair-competition, privacy, talent-services, and endorsement laws to the extent applicable.
- New York participants retain rights under applicable independent-contractor, freelance-worker, payment, wage, discrimination, privacy, right-of-publicity, and consumer-protection laws.
- Where a state freelance-worker law requires a signed written contract, payment deadline, itemized terms, anti-retaliation protection, or other provision, Saconde and the Ambassador will comply with that requirement.
- Where a state requires particular commission-agreement disclosures or payment procedures, the Ambassador’s written compensation offer will be interpreted to comply with those requirements.
- Where a state prohibits a deduction, forfeiture, offset, or clawback after compensation has become earned, Saconde will apply that restriction.
- Where applicable law requires reimbursement of necessary business expenses, Saconde will provide reimbursement as required notwithstanding a contrary general expense provision.
- Where a state restricts choice-of-law, venue, arbitration, confidentiality, non-disparagement, publicity, or intellectual-property provisions, the applicable restriction controls.
- Nothing prohibits protected discussions of working conditions, compensation, unlawful conduct, discrimination, harassment, or other activity protected by law.
- Residents of states with comprehensive privacy laws retain applicable rights concerning access, correction, deletion, portability, opt-outs, appeals, and sensitive-data processing.
- If operation of the Program in a jurisdiction would require a license, registration, bond, employment relationship, talent-agency arrangement, or other obligation that Saconde has not established, Saconde may decline or discontinue participation in that jurisdiction.
33. CHANGES TO THESE TERMS#
Saconde may update these Ambassador Terms prospectively.
Material changes will be communicated through email, an account dashboard, the website, the application, or another reasonable method.
Continued participation after the effective date of revised terms constitutes acceptance where permitted by law.
A change will not retroactively reduce compensation already earned and vested, except for corrections, reversals, fraud, or contingencies already applicable to the transaction.
34. ASSIGNMENT#
The Ambassador may not assign these Ambassador Terms, transfer an account, delegate obligations, or sell a referral code without Saconde’s written consent.
Saconde may assign these Ambassador Terms in connection with a merger, financing, reorganization, acquisition, sale of assets, or transfer of the Ambassador Program, subject to applicable law.
35. SEVERABILITY AND REFORMATION#
If a provision is found invalid or unenforceable, it will be limited or reformed to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in effect.
36. NO WAIVER#
Failure to enforce a provision does not waive the right to enforce that provision or another provision later.
37. ENTIRE AGREEMENT AND ORDER OF PRECEDENCE#
These Ambassador Terms, the Ambassador’s written compensation offer, accepted campaign briefs, and incorporated Saconde policies constitute the agreement concerning Program participation.
In the event of a conflict, the following order applies:
- a mutually signed campaign agreement;
- the Ambassador’s written compensation offer for compensation-specific terms;
- an accepted campaign brief for campaign-specific deliverables;
- these Ambassador Terms; and
- incorporated general Saconde policies.
An email or dashboard notice may establish compensation and campaign terms but may not amend a mutually signed agreement unless that agreement permits such amendment.
38. ELECTRONIC ACCEPTANCE#
The Ambassador agrees that electronic acceptance, checkbox acceptance, email acceptance, account enrollment, or continued participation after receiving these Ambassador Terms may constitute a legally binding electronic signature and agreement, to the extent permitted by law.
The Ambassador should retain a copy for their records.
39. CONTACT#
Questions, notices, compensation inquiries, and compliance concerns may be directed to:
Saconde, LLC
521 W 26th St, Floor 5
New York, NY 10001
United States
Email: hello@saconde.com
Website: www.saconde.com

