Consignment Terms & Conditions

Saconde & Saconde, LLC
Effective Date: July 13, 2026
Company Name: Saconde & Saconde, LLC
Principal Place of Business: New York, New York, United States
Website: www.saconde.com
Mobile Applications: Saconde mobile applications, including applications made available for iOS, Android, or other supported platforms
Retail/Showroom Location: 521 W 26th St, Floor 5, New York, NY 10001
Contact: hello@saconde.com

IMPORTANT NOTICE#

THESE CONSIGNMENT TERMS AND CONDITIONS (“CONSIGNMENT TERMS”) CREATE A LEGALLY BINDING AGREEMENT BETWEEN YOU (“SELLER,” “CONSIGNOR,” “YOU,” OR “YOUR”) AND SACONDE & SACONDE, LLC (“SACONDE,” “WE,” “US,” OR “OUR”).

PLEASE READ THESE CONSIGNMENT TERMS CAREFULLY BEFORE SUBMITTING, DELIVERING, SHIPPING, OR LEAVING ANY ITEM WITH SACONDE FOR CONSIGNMENT, AUTHENTICATION, EVALUATION, MARKETING, DISPLAY, OR SALE.

THESE CONSIGNMENT TERMS CONTAIN IMPORTANT PROVISIONS CONCERNING:

• SACONDE’S AUTHORITY TO PRICE, MARKET, DISCOUNT, AND SELL CONSIGNED ITEMS;
• COMMISSIONS, FEES, DEDUCTIONS, AND PAYMENT HOLDS;
• AUTHENTICATION AND COUNTERFEIT ITEMS;
• SHIPPING AND RISK OF LOSS;
• WITHDRAWAL AND RETURN REQUESTS;
• BUYER RETURNS, CHARGEBACKS, AND DISPUTES;
• LIMITATIONS OF LIABILITY;
• INDEMNIFICATION;
• MANDATORY INDIVIDUAL ARBITRATION;
• WAIVER OF CLASS, MASS, COLLECTIVE, AND REPRESENTATIVE PROCEEDINGS; AND
• WAIVER OF THE RIGHT TO A JURY TRIAL.

BY ACCEPTING A CONSIGNMENT OFFER, CHECKING A BOX, TAPPING AN “I AGREE” OR SIMILAR BUTTON, SIGNING ELECTRONICALLY, DELIVERING OR SHIPPING AN ITEM AFTER RECEIVING THESE CONSIGNMENT TERMS, OR OTHERWISE AFFIRMATIVELY AGREEING TO A CONSIGNMENT TRANSACTION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE CONSIGNMENT TERMS.

1. SCOPE AND RELATIONSHIP TO OTHER TERMS#

These Consignment Terms govern every item accepted by Saconde for consignment through:

• www.saconde.com;
• Saconde’s mobile applications;
• Saconde’s retail or showroom location;
• email;
• SMS or text message;
• social media or messaging platforms;
• an electronic-signature service;
• a third-party platform;
• shipping;
• in-person delivery; or
• any other method approved by Saconde.

These Consignment Terms supplement Saconde’s then-current General Seller Terms or Seller Terms and Conditions, Privacy Policy, Payment and Payout Terms, Identity Verification and Fraud Prevention Notice, Biometric Notice and Consent, Biometric Data Retention and Destruction Policy, SMS Terms, Push Notification Terms, and other applicable policies.

If there is a direct conflict among applicable documents, the following order of priority applies:

1. an item-specific written Consignment Confirmation issued or expressly approved by Saconde;
2. these Consignment Terms;
3. Saconde’s General Seller Terms or Seller Terms and Conditions;
4. other applicable policies; and
5. informal estimates, messages, or verbal communications.

An item-specific Consignment Confirmation controls only as to the specific commercial terms expressly identified in it.

2. DEFINITIONS#

For purposes of these Consignment Terms:

“Accepted Item” means an item Saconde has expressly approved for consignment after any required intake, inspection, authentication, compliance, and identity-verification procedures.

“Buyer Transaction” means any proposed or completed sale, auction, marketplace order, invoice, reservation, installment arrangement, wholesale transaction, private sale, or other transfer involving a Consigned Item.

“Consigned Item” means an Accepted Item held, marketed, listed, displayed, or offered for sale by or through Saconde under these Consignment Terms.

“Consignment Confirmation” means an item-specific record identifying one or more items accepted for consignment and any applicable commission, pricing, duration, or other transaction terms.

“Consignment Period” means the period described in Section 10 or a different period stated in a Consignment Confirmation.

“Final Sale Price” means the price assigned to the item in the completed Buyer Transaction, excluding separately stated sales tax, duties, and buyer-paid shipping unless Saconde expressly determines otherwise.

“Net Sale Proceeds” means the amount remaining after deduction of Saconde’s commission and all authorized fees, costs, losses, offsets, refunds, adjustments, and other deductions.

“Seller” includes an individual consignor and any business, estate, trust, entity, fiduciary, agent, representative, or other person submitting an item.

“Submitted Content” means photographs, videos, descriptions, messages, records, reviews, usernames, likenesses, documents, product information, and other content submitted to Saconde.

3. NO GUARANTEE OF ACCEPTANCE OR SALE#

Submission or delivery of an item does not guarantee:

• acceptance;
• authentication;
• consignment;
• listing;
• display;
• marketing;
• sale;
• any minimum sale price;
• any estimated payout;
• any particular sales channel;
• any sale timeline; or
• any particular level of promotional exposure.

Saconde may accept or reject any item in its discretion, subject to applicable law.

Saconde may offer a buyout instead of consignment, offer both options, request additional information, or decline to transact.

4. ELIGIBILITY, AUTHORITY, AND SELLER INFORMATION#

Seller must be at least eighteen years old and legally capable of entering into a binding agreement.

Seller represents and warrants that Seller:

• is the lawful owner of each submitted item or has full written authority from the lawful owner;
• has authority to consign and sell the item;
• has authority to bind any business, estate, trust, entity, principal, or other owner on whose behalf Seller acts;
• has disclosed every lien, security interest, ownership claim, financing arrangement, marital claim, estate claim, trust restriction, or other encumbrance;
• will provide accurate, current, and complete information; and
• will promptly update any information that changes.

Saconde may require:

• government-issued identification;
• address and contact information;
• banking or payout information;
• taxpayer identification information;
• IRS Form W-9 or comparable documentation;
• receipts;
• proof of purchase;
• provenance records;
• estate, trust, corporate, or agency documents;
• beneficial ownership information;
• lien releases;
• authentication information; or
• other documents reasonably related to identity, ownership, compliance, fraud prevention, or payment.

Saconde may reject an item, suspend an account, delay a transaction, withhold payment, or terminate the relationship if requested information is inaccurate, incomplete, inconsistent, or not provided.

5. ELECTRONIC AGREEMENT AND RECORDS#

Seller may accept these Consignment Terms through:

• a checkbox;
• an “I Agree,” “Accept Consignment,” or similar button;
• an electronic signature;
• an app or website action;
• email or SMS confirmation;
• an electronic-signature platform;
• a signed intake record;
• delivery or shipment after receiving the applicable terms; or
• another affirmative electronic or written method.

Seller agrees that electronic signatures, electronic records, timestamps, account records, transaction logs, device information, IP records, acceptance screens, app activity, email records, SMS records, and similar evidence may be used to establish assent and transaction terms.

Electronic acceptance has the same effect as a handwritten signature to the maximum extent permitted by applicable law.

Seller is responsible for maintaining a device, email address, telephone number, and software capable of receiving and retaining electronic records.

6. ITEM REVIEW, INSPECTION, AND AUTHENTICATION#

Every submitted item may be reviewed for:

• authenticity;
• condition;
• completeness;
• alterations;
• repairs or restoration;
• odors;
• stains;
• discoloration;
• structural condition;
• serial numbers or date codes;
• provenance;
• legal ownership;
• resale demand;
• marketability;
• safety;
• intellectual-property restrictions;
• import or export restrictions;
• sanctions or compliance concerns;
• stolen-property reports; and
• other commercial or risk considerations.

Saconde may use:

• internal reviewers;
• third-party authenticators;
• brand representatives;
• databases;
• forensic tools;
• artificial-intelligence-assisted tools;
• image-comparison tools;
• serial-number analysis;
• microscopic or material review;
• identity-verification services; and
• other review methods.

Authentication opinions may differ among qualified reviewers. Saconde does not guarantee that another authenticator, platform, brand, buyer, insurer, or court will reach the same determination.

Saconde may reject, quarantine, hold, remove from sale, or investigate an item at any time if new information raises authenticity, ownership, safety, compliance, or fraud concerns.

7. SELLER REPRESENTATIONS AND WARRANTIES#

Seller represents, warrants, and agrees that every item:

• is authentic;
• is lawfully owned;
• is not counterfeit;
• is not stolen;
• is not fraudulently obtained;
• is not subject to an undisclosed lien, security interest, lease, financing arrangement, ownership claim, or encumbrance;
• is not unlawfully imported or exported;
• does not bear an unauthorized or altered trademark, serial number, hallmark, stamp, or identifier;
• does not infringe third-party intellectual-property rights;
• is not the subject of an insurance claim, police report, chargeback, return fraud, or unresolved ownership dispute;
• may lawfully be possessed, marketed, transported, and sold;
• has been accurately described; and
• does not contain undisclosed hazardous, prohibited, recalled, or regulated materials.

Seller must disclose all known:

• repairs;
• refinishing;
• restoration;
• alterations;
• replacements;
• removed or modified serial numbers;
• aftermarket parts;
• missing accessories;
• odors;
• stains;
• damage;
• defects; and
• material condition issues.

These representations survive rejection, return, sale, payment, termination, and expiration of the relationship.

8. COUNTERFEIT, STOLEN, OR PROHIBITED ITEMS#

If Saconde determines or reasonably suspects that an item is counterfeit, inauthentic, altered, stolen, fraudulently obtained, unlawfully branded, prohibited, unsafe, restricted, or materially misrepresented, Saconde may:

• reject or remove the item;
• cancel any transaction;
• void any offer or payout;
• place the item and related funds on hold;
• refuse to return the item where return may be unlawful or inappropriate;
• quarantine, retain, destroy, dispose of, or surrender the item where permitted or required by law;
• provide the item or information to law enforcement, brands, rights holders, authenticators, insurers, marketplaces, payment providers, or investigators;
• suspend or terminate Seller’s account;
• offset losses against current or future amounts owed;
• charge applicable fees and expenses; and
• pursue available legal remedies.

Where Saconde elects to return a suspected or confirmed counterfeit, inauthentic, altered, or prohibited item and return is legally permitted, Seller is responsible for:

• a $40 counterfeit or authentication handling fee per item;
• return shipping;
• insurance;
• packaging;
• carrier charges;
• administrative expenses; and
• other reasonably incurred costs.

Payment of a fee does not require Saconde to return an item.

Seller must reimburse Saconde for losses arising from counterfeit, stolen, unlawful, or materially misrepresented items, including:

• refunds;
• chargebacks;
• marketplace penalties;
• authentication expenses;
• shipping;
• insurance;
• investigation costs;
• attorneys’ fees where recoverable;
• rights-holder claims; and
• amounts paid to buyers or third parties.

9. OWNERSHIP AND APPOINTMENT OF SACONDE#

Except as otherwise provided in these Consignment Terms, Seller retains ownership of a Consigned Item until title transfers through a completed sale or other authorized disposition.

Seller appoints Saconde as Seller’s exclusive consignee and resale facilitator for the Consignment Period.

Seller grants Saconde the authority to:

• take and maintain possession;
• store and transport the item;
• inspect and authenticate it;
• photograph, film, scan, and document it;
• clean, steam, polish, repair, restore, or condition it;
• create listings and descriptions;
• advertise and promote it;
• display it online or in person;
• list and relist it;
• communicate and negotiate with potential buyers;
• accept, reject, or counter offers;
• discount or mark down the item;
• sell it through one or more channels;
• collect payment;
• handle buyer returns and disputes;
• arrange delivery;
• execute transaction records;
• receive and process funds; and
• take commercially reasonable actions needed to complete or protect a sale.

Seller agrees not to sell, transfer, pledge, encumber, or otherwise dispose of a Consigned Item while it is in Saconde’s possession or subject to an active Buyer Transaction.

10. CONSIGNMENT PERIOD#

Unless a Consignment Confirmation states otherwise, the standard Consignment Period is ninety days beginning on the date Saconde accepts the item for consignment.

The Consignment Period may be extended:

• by written agreement;
• through a transaction-specific confirmation;
• while a Buyer Transaction is pending;
• during a buyer return, cancellation, dispute, chargeback, authentication, or payment period;
• while the item is subject to investigation or legal hold;
• while return arrangements remain incomplete; or
• as otherwise permitted by these Consignment Terms.

The expiration of the nominal Consignment Period does not automatically require Saconde to remove an item from an active sale, cancel a pending transaction, or immediately ship the item.

After expiration, Saconde may propose:

• continued listing;
• revised pricing;
• an extended consignment;
• return;
• a buyout;
• wholesale sale;
• liquidation;
• donation; or
• another lawful disposition.

Saconde will not donate, liquidate, or dispose of an unsold item solely because the initial Consignment Period expired without first providing notice and a reasonable opportunity to arrange return or otherwise respond, except where the item is counterfeit, prohibited, abandoned, subject to law-enforcement instructions, or immediate action is otherwise authorized by law.

11. PRICING AND SALES DISCRETION#

Unless otherwise stated in a Consignment Confirmation, Saconde has discretion over:

• initial listing price;
• estimated market value;
• reserve pricing;
• promotional pricing;
• discounts;
• markdowns;
• buyer offers;
• counteroffers;
• negotiated prices;
• bundling;
• sales channel;
• listing platform;
• auction format;
• photography;
• descriptions;
• categorization;
• timing;
• relisting;
• private-client offers;
• wholesale placement;
• live-selling platforms;
• marketplace syndication;
• retail display; and
• removal from sale.

Saconde may temporarily raise or lower a price and may participate in:

• platform-wide promotions;
• coupon programs;
• negotiated sales;
• customer credits;
• loyalty promotions;
• private sales;
• bundled transactions;
• seasonal campaigns; and
• other commercially reasonable promotions.

Saconde does not guarantee any listing price, final price, minimum payout, appraisal value, replacement value, original retail price, or projected resale value.

12. STANDARD MARKDOWN SCHEDULE#

Unless otherwise stated in writing, Saconde may use the following general markdown schedule:

This schedule is guidance and not a guarantee. Actual pricing may differ because of:

• market demand;
• item condition;
• platform requirements;
• buyer interest;
• seasonality;
• comparable sales;
• inventory levels;
• brand performance;
• economic conditions;
• required repairs;
• marketplace promotions; or
• other commercial factors.

Saconde may exceed the general discount ranges where commercially reasonable unless an item-specific written agreement establishes a binding minimum price.

When Saconde chooses to request Seller approval for a proposed price adjustment, Seller must respond within forty-eight hours after notice. Unless prohibited by law or an item-specific agreement, failure to respond within forty-eight hours constitutes approval of the proposed adjustment.

13. SALES CHANNELS#

Saconde may market or sell Consigned Items through:

• Saconde’s website;
• Saconde’s mobile applications;
• Saconde’s showroom or retail location;
• private-client networks;
• third-party marketplaces;
• auction platforms;
• social media;
• live-selling platforms;
• wholesale buyers;
• resale partners;
• business-to-business channels;
• events;
• pop-up locations; or
• another lawful sales channel.

Third-party platforms may impose their own:

• buyer protections;
• return rules;
• authentication rules;
• payment holds;
• shipping standards;
• fees;
• penalties;
• dispute procedures; and
• account restrictions.

Seller authorizes Saconde to comply with applicable platform rules and to make commercially reasonable decisions needed to preserve accounts, customer relationships, and sales opportunities.

14. REPAIRS, CLEANING, AND PREPARATION#

Saconde may inspect, clean, steam, polish, photograph, package, condition, or otherwise prepare an item for sale.

Minor cleaning, conditioning, and commercially reasonable repairs may be performed without advance approval.

Saconde may seek Seller approval before material restoration or unusually expensive work, but is not required to do so where work is reasonably necessary to:

• preserve the item;
• prevent additional damage;
• satisfy a buyer or marketplace requirement;
• address an undisclosed condition issue;
• complete a pending sale; or
• protect health or safety.

Reasonable costs may be deducted from Seller’s proceeds where disclosed in these Terms, a Consignment Confirmation, or a transaction record.

Saconde is not liable for ordinary or unavoidable changes resulting from authorized cleaning, photography, handling, inspection, authentication, repair, or conditioning, except to the extent caused by Saconde’s gross negligence, willful misconduct, or other liability that cannot legally be waived.

15. COMMISSION#

Unless Saconde agrees otherwise in a written Consignment Confirmation, the following commission schedule applies to each item:

The applicable commission tier is determined separately for each item based on that item’s Final Sale Price, unless Saconde expressly agrees to a different method.

For bundled or grouped sales, Saconde may allocate the total sales price among included items using a commercially reasonable method based on factors such as:

• internal valuation;
• comparable sales;
• item condition;
• brand;
• buyer demand;
• listed prices;
• negotiated terms; and
• sales-channel information.

16. AUTHORIZED DEDUCTIONS#

Seller’s payout may be reduced by:

• Saconde’s commission;
• payment-processor fees;
• third-party marketplace fees;
• auction or platform fees;
• buyer discounts or promotional credits;
• authentication expenses;
• shipping;
• insurance;
• customs or duties;
• packaging;
• cleaning;
• repair or restoration costs;
• storage;
• handling;
• return-related expenses;
• refunds;
• chargebacks;
• payment reversals;
• disputed transactions;
• fraud losses;
• buyer claims;
• counterfeit-related expenses;
• taxes or legally required withholding;
• Seller’s unpaid balances;
• amounts arising from Seller’s breach;
• amounts previously overpaid to Seller; and
• other charges authorized by these Terms or a Consignment Confirmation.

Saconde will not deduct undisclosed optional fees in violation of applicable law.

17. WHEN A SALE BECOMES FINAL#

An item may be treated as sold for operational purposes when Saconde accepts a buyer’s order or offer. Seller’s payout does not become finally earned or payable until Saconde determines that:

• buyer payment has cleared;
• the item has been delivered or otherwise transferred;
• applicable buyer cancellation and return rights have expired or been resolved;
• any authentication or platform review has concluded;
• no unresolved chargeback, fraud, ownership, shipping, or payment issue remains;
• required tax and payout information has been provided; and
• the transaction is otherwise final.

A transaction may be reversed after an initial sale record if:

• the buyer cancels;
• payment fails;
• the item is returned;
• a marketplace reverses the transaction;
• a chargeback occurs;
• an authenticity concern arises;
• delivery fails;
• fraud is suspected; or
• Saconde determines that the transaction cannot lawfully or properly be completed.

18. TITLE TRANSFER TO BUYER#

Title to a Consigned Item transfers to the buyer when Saconde determines that the applicable sale is completed under the governing buyer, marketplace, and payment terms.

Upon final completion:

• Seller’s ownership interest terminates;
• Seller is entitled only to the applicable Net Sale Proceeds;
• Seller may not demand return of the sold item;
• Seller may not interfere with delivery or transfer; and
• Saconde may execute records reasonably necessary to evidence the sale.

Seller authorizes Saconde to transfer good title to a buyer to the maximum extent Seller has authority to do so.

19. BUYER RETURNS, REFUNDS, DISPUTES, AND CHARGEBACKS#

Saconde controls the administration of:

• buyer returns;
• cancellations;
• refunds;
• partial refunds;
• exchanges;
• authenticity disputes;
• condition disputes;
• shipping claims;
• payment disputes;
• marketplace cases;
• chargebacks; and
• transaction reversals.

Saconde may accept a return or provide a refund where:

• required by law;
• required by a platform;
• commercially reasonable;
• necessary to address an authenticity or condition concern;
• necessary to protect a payment or marketplace account; or
• otherwise appropriate in Saconde’s judgment.

If an item is returned, Saconde may:

• relist it;
• reauthenticate it;
• repair or condition it;
• return it to Seller;
• continue the consignment;
• adjust Seller’s payout;
• offset a prior payment; or
• pursue the buyer or another responsible party.

If Seller was paid before a transaction was reversed, Seller must repay the overpayment upon demand. Saconde may deduct it from current or future payouts or other amounts owed to Seller where permitted by law.

20. PAYOUT TIMING AND METHODS#

Payouts may be issued only after the sale becomes final under Section 17.

Saconde may select the payout method, which may include:

• ACH;
• wire transfer;
• check;
• Stripe or another payment processor;
• Venmo;
• Cash App;
• Zelle;
• store credit;
• cash for qualified in-store transactions;
• a platform payout provider; or
• another payment method introduced or approved by Saconde.

Not every payout method is available for every Seller or transaction.

Saconde may consider:

• transaction amount;
• fraud risk;
• Seller location;
• identity verification;
• processor availability;
• cost;
• legal requirements;
• operational efficiency; and
• payment-provider restrictions.

Seller is responsible for accurate payout information. Saconde is not responsible for funds sent to an incorrect account because Seller supplied inaccurate, outdated, or unauthorized instructions, except where liability cannot legally be excluded.

Financial institutions and payment providers may delay, reject, freeze, investigate, reverse, or limit transactions independently of Saconde.

21. PAYMENT HOLDS, OFFSETS, AND RESERVES#

Saconde may delay, withhold, reserve, reduce, or offset payment while investigating or resolving:

• buyer returns;
• chargebacks;
• payment reversals;
• authenticity concerns;
• ownership disputes;
• fraud;
• sanctions concerns;
• suspected money laundering;
• stolen-property reports;
• law-enforcement requests;
• marketplace holds;
• payment-processor holds;
• incomplete tax records;
• inaccurate payout information;
• Seller indebtedness;
• account compromise; or
• another issue affecting whether funds are earned or payable.

Any hold will be maintained only for a commercially reasonable period or the period required by the relevant investigation, legal process, platform, payment provider, or dispute.

22. WITHDRAWAL AND RETURN REQUESTS#

Seller may request return of an unsold item by contacting Saconde in writing.

A return request does not immediately terminate Saconde’s authority and is subject to:

• processing time;
• pending Buyer Transactions;
• outstanding buyer offers;
• buyer return periods;
• payment or chargeback periods;
• authentication review;
• fraud or compliance review;
• legal holds;
• marketplace obligations;
• packaging and carrier availability;
• outstanding fees; and
• other operational requirements.

Unless otherwise agreed, the following standard charges may apply:

• $10 handling fee per return request or return shipment;
• $10 shipping charge per item, subject to adjustment for actual carrier, insurance, destination, size, or value;
• $30 authentication-review fee per item where applicable;
• insurance, packaging, carrier, and special-handling charges;
• repair, cleaning, storage, platform, or other authorized costs.

Saconde may update prospective fees by posting or presenting revised terms before a new consignment is accepted. Material fee changes do not apply retroactively to an already accepted consignment unless agreed or legally permitted.

23. NO WITHDRAWAL DURING ACTIVE SALE PROCESS#

Saconde may deny or defer a withdrawal request if:

• a buyer offer has been accepted;
• a buyer has reserved the item;
• an invoice has been issued;
• payment has been initiated;
• the item has sold;
• shipping preparation has begun;
• the item has been transferred to a marketplace or partner;
• a platform commitment exists;
• a return or dispute remains pending; or
• withdrawal would create customer harm, financial loss, marketplace penalties, contractual liability, chargeback exposure, or material operational disruption.

If Saconde voluntarily allows withdrawal after an active sales process begins, Seller remains responsible for applicable:

• commissions;
• marketplace fees;
• processor fees;
• refund costs;
• buyer credits;
• shipping;
• handling;
• administrative expenses;
• penalties;
• damages; and
• other losses reasonably caused by the withdrawal.

24. REJECTED AND RETURNED ITEMS#

If an item is rejected or returned:

• Saconde may use the address in Seller’s account or transaction record;
• Seller must maintain accurate delivery information;
• Saconde may select the carrier, service level, packaging, insurance, and delivery method;
• Seller may be required to pay applicable charges in advance; and
• Saconde may require signature confirmation or pickup.

Risk of loss for a returned item transfers to Seller when the item is delivered to the return address, collected by Seller or Seller’s representative, or as otherwise provided by applicable carrier and shipping terms.

If delivery fails because Seller supplied inaccurate information, refused delivery, or failed to retrieve the item, Seller is responsible for additional shipping, storage, insurance, and handling expenses.

25. ABANDONED OR UNCLAIMED PROPERTY#

An item may be treated as unclaimed if:

• Seller fails to pay required return charges;
• Seller fails to provide a valid return address;
• delivery repeatedly fails;
• Seller refuses delivery;
• Seller fails to respond to repeated communications;
• Seller does not retrieve an item designated for pickup; or
• the item otherwise remains in Saconde’s possession after Saconde has requested instructions.

Before treating property as abandoned, Saconde will provide notice using available contact information and a reasonable opportunity to respond, subject to applicable law.

If Seller fails to respond or arrange return within the period stated in the notice, Saconde may, to the extent permitted by law:

• continue storing the item and charge storage fees;
• return it using available information;
• liquidate it to recover unpaid charges;
• donate it;
• dispose of it; or
• exercise other lawful rights.

No provision authorizes disposal contrary to applicable unclaimed-property, lien, consignment, consumer-protection, or other non-waivable law.

26. SHIPPING AND APPROVED TRANSIT#

Saconde accepts responsibility for risk of loss or material damage only when:

1. Saconde takes physical possession of the shipment; or
2. Seller uses a Saconde-approved label, carrier, and shipping method and the package is physically tendered to and scanned by the approved carrier into its tracking system (“Approved Transit”).

Seller bears the risk before Approved Transit.

Saconde is not responsible for losses caused by:

• inadequate packaging;
• inaccurate labels or addresses;
• use of an unapproved carrier or method;
• failure to obtain a carrier scan;
• preexisting damage;
• prohibited contents;
• customs seizure;
• Seller’s breach;
• ordinary carrier delays; or
• events beyond Saconde’s reasonable control.

27. PACKAGING AND CLAIM DOCUMENTATION#

Before shipping, Seller must:

• photograph each item and accessory;
• document serial numbers, date codes, hallmarks, and identifying features;
• photograph the packaging and sealed parcel;
• retain the tracking number;
• obtain a carrier drop-off or acceptance receipt; and
• retain other evidence reasonably necessary to establish contents and condition.

For high-value or disputed shipments, Saconde may require a continuous, unedited video showing:

• each item;
• item condition;
• accessories;
• packaging;
• sealing;
• label application; and
• final tender preparation.

Saconde may request original files, timestamps, metadata, receipts, and carrier records.

Failure to provide reasonably requested evidence may prevent Saconde or a carrier from validating a claim.

28. LOSS OR DAMAGE CLAIMS#

A claim involving loss, theft, shortage, tampering, misdelivery, or material damage must be reported in writing within fifteen days after delivery confirmation or within fifteen days after Seller reasonably should have discovered the issue, whichever occurs first, unless a longer period is required by law.

Claims must include available:

• photographs;
• videos;
• receipts;
• tracking records;
• packaging evidence;
• item descriptions;
• ownership records; and
• other requested documentation.

If Saconde accepts responsibility, Saconde may elect to:

• repair the item;
• continue the consignment with an agreed or commercially reasonable adjustment;
• replace the item with substantially similar inventory;
• compensate Seller based on expected Net Sale Proceeds or another commercially reasonable valuation; or
• provide another appropriate remedy.

Compensation excludes sentimental value, speculative appreciation, indirect damages, and lost opportunities to the extent permitted by law.

29. UCC AND CREDITOR-PROTECTION AUTHORIZATION#

Certain consignments involving commercial inventory may be governed by Article 9 of the Uniform Commercial Code.

Seller represents that Seller has disclosed whether:

• Seller is a dealer, reseller, merchant, liquidator, or business;
• the items constitute business inventory;
• a lender or creditor has a lien or security interest in the items;
• the items are subject to a blanket lien;
• a UCC financing statement has been filed against Seller; or
• any creditor may assert rights in the items or proceeds.

To protect the parties’ interests, Seller authorizes Saconde, where Saconde reasonably determines it appropriate, to:

• request lien information;
• conduct UCC searches;
• request lien waivers or subordination agreements;
• notify secured creditors;
• file UCC financing statements, amendments, or related records identifying the consigned goods or proceeds;
• identify Seller as debtor and Saconde or another appropriate party as secured party or consignee where legally appropriate; and
• take other commercially reasonable steps concerning perfection, priority, title, or proceeds.

Seller agrees to sign additional documents reasonably requested for these purposes.

This authorization does not transfer beneficial ownership of an unsold item to Saconde except as otherwise provided by law or these Terms.

30. CONTENT LICENSE AND SACONDE-CREATED MATERIALS#

Seller grants Saconde a worldwide, royalty-free, transferable, sublicensable license to use Submitted Content for:

• authentication;
• fraud prevention;
• listings;
• marketing;
• advertising;
• social media;
• marketplace syndication;
• search-engine optimization;
• customer service;
• dispute resolution;
• recordkeeping;
• legal compliance;
• training;
• analytics;
• artificial-intelligence-assisted business functions; and
• other lawful business purposes.

The license includes the right to:

• reproduce;
• store;
• host;
• display;
• publish;
• distribute;
• crop;
• edit;
• enhance;
• translate;
• annotate;
• combine;
• archive; and
• create derivative materials.

Seller represents that Seller has the rights and permissions needed to provide Submitted Content.

Saconde owns photographs, videos, descriptions, edits, listings, graphics, and other materials created by or for Saconde, excluding Seller’s underlying ownership rights in Seller-provided content.

Saconde may retain transaction, item, authentication, fraud-prevention, and listing records after an item is sold, rejected, returned, or withdrawn.

31. PRIVACY, IDENTITY VERIFICATION, AND BIOMETRICS#

Saconde may collect and process information for:

• account administration;
• identity verification;
• authentication;
• fraud prevention;
• sanctions screening;
• payment processing;
• shipping;
• customer service;
• legal compliance;
• marketplace administration; and
• transaction records.

Device-based Face ID, Touch ID, fingerprint, or similar login is controlled by the device operating system. Saconde ordinarily receives only a success or failure response and not the device’s biometric template.

Separate identity-verification services may involve ID review, selfies, facial comparison, liveness detection, or related processes where permitted by law and subject to required notices and consents.

Additional information appears in Saconde’s Privacy Policy, Identity Verification and Fraud Prevention Notice, Biometric Notice and Consent, and Biometric Retention and Destruction Policy.

32. COMMUNICATIONS#

Seller consents to transactional and service-related communications concerning:

• submissions;
• authentication;
• pricing;
• offers;
• listings;
• markdowns;
• buyer activity;
• sales;
• returns;
• payouts;
• shipping;
• account security;
• fraud prevention;
• disputes; and
• customer support.

Communications may be sent by email, telephone, SMS, app notification, push notification, messaging platform, or another channel provided by Seller.

Marketing messages are subject to separate consent where required. Consent to marketing texts is not a condition of consignment.

33. TAXES#

Seller is responsible for determining and satisfying Seller’s tax obligations.

Saconde may request a taxpayer identification number, Form W-9, or other documentation and may delay payment until required information is received.

Saconde or a payment provider may issue Form 1099 or another tax report where required.

Saconde may apply backup withholding or other legally required withholding.

Nothing provided by Saconde constitutes tax advice.

34. COMPLIANCE, FRAUD, SANCTIONS, AND LEGAL HOLDS#

Saconde may screen Seller, items, addresses, transactions, payout instructions, and related parties for:

• fraud;
• stolen property;
• sanctions;
• money laundering;
• counterfeit activity;
• payment risk;
• marketplace compliance;
• law-enforcement matters; and
• legal or regulatory obligations.

Saconde may delay, reject, cancel, suspend, investigate, freeze, report, or place a legal hold on a transaction or account when reasonably necessary.

Saconde may cooperate with law enforcement, courts, regulators, payment providers, marketplaces, brands, rights holders, insurers, and authenticators.

35. DISCLAIMER OF WARRANTIES#

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SACONDE’S CONSIGNMENT, AUTHENTICATION, MARKETING, LISTING, STORAGE, PAYMENT, AND RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

SACONDE DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RESULTS, TO THE EXTENT SUCH WARRANTIES MAY LEGALLY BE DISCLAIMED.

SACONDE DOES NOT WARRANT THAT:

• AN ITEM WILL SELL;
• ANY PARTICULAR PRICE WILL BE ACHIEVED;
• A SALE WILL OCCUR WITHIN A PARTICULAR PERIOD;
• A BUYER WILL NOT RETURN AN ITEM;
• A PLATFORM OR PAYMENT PROVIDER WILL NOT DELAY OR REVERSE A TRANSACTION;
• AN AUTHENTICATION OPINION WILL BE ACCEPTED BY EVERY THIRD PARTY; OR
• THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE.

These disclaimers do not limit rights that cannot lawfully be waived.

36. LIMITATION OF LIABILITY#

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SACONDE AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST OPPORTUNITIES, SENTIMENTAL VALUE, OR SPECULATIVE APPRECIATION.

EXCEPT FOR LIABILITY THAT CANNOT LEGALLY BE LIMITED, SACONDE’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR ITEM WILL NOT EXCEED THE GREATER OF:

1. THE NET AMOUNT ACTUALLY PAID OR PAYABLE TO SELLER FOR THAT ITEM; OR
2. IF THE ITEM REMAINED UNSOLD, THE REASONABLE ESTIMATED NET CONSIGNMENT PROCEEDS SACONDE DETERMINED FOR THE ITEM AT THE TIME OF THE EVENT GIVING RISE TO THE CLAIM.

The limitation does not apply to the extent a court or arbitrator determines that liability arose from Saconde’s fraud, willful misconduct, gross negligence, or another basis that cannot lawfully be limited.

37. INDEMNIFICATION#

To the maximum extent permitted by law, Seller will defend, indemnify, and hold harmless Saconde and its owners, officers, managers, employees, affiliates, contractors, agents, successors, and assigns from claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from:

• Seller’s breach;
• false information;
• lack of ownership or authority;
• counterfeit or stolen goods;
• liens or creditor claims;
• intellectual-property claims;
• undisclosed damage or alteration;
• unlawful import or export;
• fraud;
• Seller’s Submitted Content;
• tax obligations; or
• Seller’s violation of law.

Saconde may control the defense of a covered claim, and Seller may not settle a claim imposing liability or obligations on Saconde without Saconde’s written consent.

This section does not require indemnification for Saconde’s own liability to the extent such indemnification is prohibited by law.

38. TERMINATION#

Saconde may suspend or terminate Seller’s account or participation for:

• breach;
• fraud;
• counterfeit activity;
• stolen-property concerns;
• abusive conduct;
• nonpayment;
• legal or compliance risk;
• repeated disputes; or
• another legitimate business reason.

Termination does not cancel:

• completed sales;
• pending Buyer Transactions;
• payment obligations;
• return obligations;
• investigations;
• legal holds;
• indemnification duties;
• arbitration provisions; or
• other provisions intended to survive.

39. CHANGES TO THESE TERMS#

Saconde may update these Consignment Terms prospectively.

The version accepted for a particular Consigned Item generally governs that item unless:

• Seller accepts revised terms;
• the change is required by law;
• the change is administrative and does not materially reduce Seller’s rights;
• a platform or payment provider requires a procedural change; or
• the parties otherwise agree.

Material changes to commission rates, deductions, arbitration, ownership, or withdrawal rights will not be applied retroactively to an accepted item without legally sufficient notice and assent where required.

40. GOVERNING LAW#

These Consignment Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provision to the extent applicable.

Mandatory protections of another jurisdiction apply to the extent they cannot legally be waived.

41. INFORMAL DISPUTE RESOLUTION#

Before commencing arbitration, the complaining party must send a written Notice of Dispute containing:

• the party’s name and contact information;
• account or transaction information;
• a description of the dispute;
• the relief requested; and
• supporting documents reasonably available.

Notices to Saconde must be sent to hello@saconde.com and to:

Saconde, LLC
521 W 26th St, Floor 5
New York, NY 10001
United States

The parties will attempt in good faith to resolve the dispute for at least thirty days after receipt of a complete Notice of Dispute.

A party may seek temporary emergency relief where necessary to prevent immediate and irreparable harm.

42. BINDING INDIVIDUAL ARBITRATION#

Except for claims expressly excluded below, every dispute, claim, or controversy arising out of or relating to:

• these Consignment Terms;
• an item;
• a submission;
• authentication;
• ownership;
• pricing;
• marketing;
• sale;
• return;
• payout;
• shipping;
• privacy;
• communications;
• the parties’ relationship; or
• termination

shall be resolved by binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules or Commercial Arbitration Rules, depending on the nature of the transaction and the parties, unless the parties agree to another administrator.

The arbitration may occur by documents, telephone, video conference, or in person as permitted by the applicable rules.

Unless required otherwise by law or the applicable arbitration rules, the arbitration location will be New York County, New York.

The arbitrator may award any individual relief available in court, but may not award relief for persons who are not parties to the arbitration.

43. ARBITRATION EXCEPTIONS#

Either party may:

• bring an eligible individual claim in small claims court;
• seek temporary or preliminary injunctive relief in court to prevent actual or threatened misuse of intellectual property, theft, fraud, data compromise, unauthorized disposition of property, or other immediate irreparable harm;
• report matters to government agencies or law enforcement; or
• pursue remedies that applicable law expressly prohibits from being arbitrated.

Any court proceeding must be brought in a court of competent jurisdiction, subject to mandatory law.

44. CLASS, MASS, COLLECTIVE, AND REPRESENTATIVE ACTION WAIVER#

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELLER AND SACONDE AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.

THE PARTIES WAIVE THE RIGHT TO:

• A CLASS ACTION;
• CLASS ARBITRATION;
• MASS ARBITRATION;
• COLLECTIVE ACTION;
• CONSOLIDATED PROCEEDING;
• REPRESENTATIVE ACTION;
• PRIVATE ATTORNEY GENERAL ACTION; OR
• RELIEF ON BEHALF OF OTHER PERSONS.

The arbitrator may not consolidate claims or preside over a representative proceeding without the written consent of all affected parties.

Questions concerning the existence, validity, scope, or enforceability of the arbitration agreement are for the arbitrator, except that a court will decide any issue that governing law requires a court to decide.

If the class or representative waiver is finally held unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court only to the extent required, and the remaining arbitrable claims will remain in arbitration unless applicable law requires otherwise.

45. JURY-TRIAL WAIVER#

FOR ANY DISPUTE THAT PROCEEDS IN COURT, SELLER AND SACONDE KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

46. SEVERABILITY#

If any provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

47. ASSIGNMENT#

Seller may not assign these Consignment Terms or rights relating to an item without Saconde’s written consent.

Saconde may assign these Terms or related rights in connection with a merger, financing, reorganization, sale of assets, affiliate transaction, or transfer of the applicable business, subject to applicable law.

48. NO WAIVER#

A failure or delay in enforcing a provision is not a waiver.

A waiver must be in a written record authorized by the party granting it.

49. ENTIRE AGREEMENT#

These Consignment Terms, the applicable Consignment Confirmation, Saconde’s General Seller Terms or Seller Terms and Conditions, and incorporated policies constitute the agreement governing the consignment.

Seller acknowledges that Seller has not relied on a promise or guarantee not included in the governing written records.

50. CONTACT INFORMATION#

Saconde & Saconde, LLC
521 W 26th St, Floor 5
New York, NY 10001
United States

Website: www.saconde.com
Email: hello@saconde.com